Employment

Career Opportunities

Business Development Manager
- 09/08/2017 

Business Development, Edmonton, AB – Responsible for expanding our clientele and be the front of the company.

Location
Edmonton, Alberta

General Accountabilities
Individual is responsible for expanding our clientele and be the front of the company. Individual will be energetic and ambitious and have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

The role will focus on 3 specific markets to drive sustainable financial growth by forging strong relationships in each specific market segment:

  1. Public Sector – Government (Federal, Provincial, Municipal), Education, Healthcare
  2. Commercial Projects – Real Estate Brokerage and Project Managers, Workplace End Users and Automotive
  3. St. Josephs Agreement – Search for prospective members

Specific Accountabilities

  • Actively search for opportunities within the public sector as early as possible in the process, to influence the specification process to drive the product needs towards global.
  • Work with Global Bid Department on large direct bid opportunities, with a specific focus on federal government.
  • Quote on Federal Government sales opportunities less than $25,000 to support day to day transactional business.
  • Provide support to dealer network working on Federal Government transactional business.
  • Engage the Real Estate Firms, Brokers and PM’s, to get connected to end user opportunities.
  • Actively search for opportunities, and work closely with, end users to gain support for and the development of standards programs to increase Global’s sales opportunities within an account.
  • Conduct showroom tours with all user groups, based on specific needs.
  • Work with A&D representative on end user opportunities that are connected to that A&D representative’s designer.
  • Take leads from A&D representatives who have identified specific end user opportunities that require Global rep engagement.
  • Collaborate with Global Territory Managers to hand off end user opportunities at the key point to ensure proper dealer alignment.
  • Acquire and maintain a full knowledge of Global product lines including a full knowledge of products newly introduced and to be able to communicate effectively about the products as required.
  • Research and analyze market demands and participate in product development in support of business opportunities.
  • Engage in activities that will provide networking opportunities.
  • Build awareness through product presentations to increase product knowledge, trends and challenges in specific markets.

Required Knowledge, Skills and Abilities

  • College Diploma or University Degree in Business or Marketing or equivalent experience
  • Strong interpersonal skills and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.
  • Ability to work independently, is self-directed and functions well within a team environment.
  • Resourceful, well organized, highly dependable, efficient and detail oriented.
  • Excellent communication and presentation skills; oral and demonstrated proficiency composing written communications.
  • High energy level, comfortable engaging in multifaceted projects in conjunction with day to day activities in a fast paced, deadline oriented environment.
  • Excellent working knowledge of Microsoft Office (Word, Excel, Publisher & PowerPoint).

Interested applicants are asked to apply to: careers@globalfurnituregroup.com

We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.

Global Furniture Group values employment equity and is an equal opportunity employer.

View PDF File: Business Development Manager

Showroom Coordinator
- 09/08/2017 

Showroom, Edmonton, AB – Responsible for providing administrative support and professional service to our partners and our team.

Location
Edmonton, Alberta

General Accountabilities
The Showroom Coordinator is responsible for providing administrative support and professional service to our partners and our team while maintaining the cleanliness and organized state of the showroom. Reporting directly to the Western Regional Sales Manager, this individual will be responsible for the flow of people through the business and assist in the sales aspect of the business.

Specific Accountabilities

Showroom Support:

  • Greet all visitors to the showroom.
  • Enter all showroom guests into the OnContact system when they first arrive.
  • Answer, screen and forward any incoming calls while providing basic information.
  • Receive, sort and organize daily mail/deliveries/couriers
  • Maintain office supply inventory and order when necessary.
  • Ensure cleanliness and organized state of the showroom through dealings with the Landlord, Cleaners and Maintenance etc.
  • Assist with ordering catering requirements for any meetings and/or presentations.
  • Arrange and set up showroom events with all meal, snack, drink service, props, product installation etc.
  • Maintain inventory of food and beverage supplies and placing orders if necessary (i.e. coffee, tea, milk, sugar, paper products etc.).

Sales Support:

  • Attend and assist with dealer and designer presentations when needed.
  • Present basic product to customers in the showroom.
  • Manage literature/library/finish samples and assist Global employees with maintaining dealer libraries.
  • Manage showroom and loaner inventory for clients.
  • Responsible for handling and distributing petty cash whiling tracking expenditures.
  • Assist with basic quotes and tenders using Designer Software 20/20.
  • Represent Global at trade shows and marketing events along with sales as needed.
  • Other duties may be assigned.

Required Knowledge, Skills and Abilities

  • University Degree or College Diploma in Business, Design or relevant experience.
  • Excellent communication, customer service and organizational skills.
  • Professional appearance and attitude.
  • Proficient in Microsoft Windows and Microsoft Office (Excel, Word, PowerPoint).
  • Proficient in AS400 and CAP 20/20 an asset.

Interested applicants are asked to apply to: careers@globalfurnituregroup.com

We thank all applicants for their interest, but advise that only those selected for an interview will be contacted. 

Global Furniture Group values employment equity and is an equal opportunity employer.

View PDF File: Showroom Coordinator

Customer Service Representative – Parts and Services
- 13/06/2017 

Customer Service, ​Toronto, ON – Accountable for processing service requests and following-up on service related requests for GTA dealers.

Location
Toronto, Ontario

General Accountabilities
The Customer Service Representative is accountable for processing service requests and following-up on service related requests for GTA dealers.

Specific Accountabilities

  • Review and assess requests for service 
  • Enter service requests, and close when completed 
  • Liaison with internal departments and associated companies 
  • Provide prompt and accurate information and updates to dealers 
  • Communicate and follow up with dealers and internal departments in a timely manner
  • Other clerical duties may be assigned 

Required Knowledge, Skills and Abilities

  • Excellent customer service skills 
  • Working experience in a Parts and Service department an asset 
  • Respond to customers in a professional and timely manner 
  • Excellent communication skills, written and verbal 
  • Strong computer proficiency specifically in Microsoft Office Excel, Word 
  • Working knowledge of AS400 software an asset 
  • Ability to work within a team environment and independently 

Interested applicants are asked to apply by June 30, 2017 to: careers@globalfurnituregroup.com

We thank all applicants for their interest, but advise that only those selected for an interview will be contacted. 

Global Furniture Group values employment equity and is an equal opportunity employer.

View PDF File: Customer Service Representative – Parts and Services

Sales Representative
- 07/04/2017 

Sales, Ottawa, ON – Responsible for expanding our clientele and be the front of the company.

Location
Ottawa, Ontario 

General Accountabilities 
Individual is responsible for expanding our clientele and be the front of the company. Individual will be energetic and ambitious and have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients. 

Specific Accountabilities 

  • Acquire and maintain a full knowledge of the Global product line including a full knowledge of products newly introduced and to be able to communicate effectively about the products as required 
  • Research and analyze market demands and participate in product development in support of business opportunities 
  • Conduct training & educational sessions, information & product presentations to increase product knowledge, trends and challenges to Global and Dealer rep’s. 
  • Engage in activities that will provide networking opportunities
  • Build awareness through product presentations to increase product knowledge, trends and challenges to Designers and Architects 
  • Collaborate with specifiers, facilities personnel and end users to support the sales process and increase business opportunities
  • Support and/or become directly involved in writing specifications for tenders and help with responding to tenders
  • Work closely with end users to gain support for and the development of standards programs to increase Global’s sales opportunities within an account

Required Knowledge, Skills and Abilities 

  • College Diploma or University Degree required 
  • Strong interpersonal skills and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors 
  • Ability to work independently, is self-directed and functions well within a team environment
  • Resourceful, well organized, highly dependable, efficient and detail oriented. 
  • Excellent communication and presentation skills; oral and demonstrated proficiency composing written communications
  • High energy level, comfortable engaging in multifaceted projects in conjunction with day to day activities in a fast paced, deadline oriented environment
  • Excellent working knowledge of Microsoft Office (Word, Excel, Publisher & PowerPoint) 

Interested applicants are asked to apply by April 21, 2017 to: careers@globalfurnituregroup.com 

We thank all applicants for their interest, but advise that only those selected for an interview will be contacted. 

Global Furniture Group values employment equity and is an equal opportunity employer.

View PDF File: Sales Representative

CAD Manager
- 16/06/2017 

CAD, ​Toronto, ON – Responsible for managing the workload of the CAD project team.

Location
Toronto, Ontario

General Accountabilities
Manage the workload for the design team in assigning each CAD specifier projects and complete projects in a timely fashion while following company processes.

Specific Accountabilities 

  • Plan, organize and manage workload of CAD project team 
  • Provide guidance and direction to CAD team to ensure operational and technical excellence 
  • Develop, implement and monitor CAD design standards and procedures to meet customer needs 
  • Work closely with Bid team to review bid opportunities providing feedback and concerns 
  • Specify projects using AutoCAD 
  • Identify opportunities and recommendations for increasing workflow efficiencies 
  • Track CAD errors and cost of errors and provide recommendations for improvement 
  • Conduct weekly meetings with team to address CAD oriented news, issues, learning and for general open communication to build a team dynamic 
  • Recommend best practices for solutions to meet customer needs 
  • Evaluate team members for their technical skills, performance and productivity 
  • Maintain a positive working relationship with all levels of the organization 
  • Liaise with sales teams both internal and external

Required Knowledge, Skills and Abilities 

  • College Diploma or University Degree in Interior Design preferred
  • 10+ years of experience in AutoCAD specifying commercial furniture
  • 5+ years in managing direct reports
  • Strong interpersonal skills and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors 
  • Resourceful, well organized and detail oriented
  • Excellent communication and presentation skills; oral and demonstrated proficiency composing written communications. 
  • Excellent working knowledge of Microsoft Office (Word, Excel, Publisher & PowerPoint)

Interested applicants are asked to apply by June 30, 2017 to: careers@globalfurnituregroup.com

We thank all applicants for their interest, but advise that only those selected for an interview will be contacted. 

Global Furniture Group values employment equity and is an equal opportunity employer.

View PDF File: CAD Manager

CAD Specifier
- 16/06/2017 

CAD, ​Toronto, ON – Responsible for customer service and deliverables relating to the application, planning, supply and installation of furniture products.

Location
Toronto, Ontario

General Accountabilities
CAD Specifier responsible for customer service and deliverables relating to the application, planning, supply and installation of furniture products. This role provides technical design and specification services and expertise for Global products using AutoCAD platform and is responsible for executing design, planning and specification of customer projects to support field sales and dealer organizations. Reporting to the CAD Manager and working closely with the Specification Team, Sales Team, and Bid Team.

 Specific Accountabilities 

  • Identify and assess client needs and assist in proposing layouts for clients 
  • Create design specification documents using AutoCAD 
  • Provide space planning recommendations and select finishes when necessary 
  • Complete planning application service deliverables within a formal contract and within the hours allocated to project tasks 
  • Provide a copy of proposal and bill of materials for sales representatives to review and to submit to clients 
  • Convert quotations and layouts into orders 
  • Review deficiencies with CSR`s/Sales reps and arrange corrections 
  • Prepare installation drawings for installers 
  • Check orders for correctness of quantities, product, data and prices 
  • Notify client of any errors of missing information before submitting to order entry 
  • Work on bid projects for government orders 
  • Work with remote teams and clients while nurturing internal relationships through collaboration

Required Knowledge, Skills and Abilities 

  • University Degree in Interior Design, Industrial Design, Architecture 
  • 1-3 years’ experience in specifying commercial office furniture using AutoCAD 
  • Working experience with bid projects 
  • Comprehensive knowledge of commercial office furniture products and interior design services (from needs assessment to contract administration) 
  • Comprehensive knowledge of techniques, tools and principles in the production of furniture installation drawings and furniture specifications 
  • Proficient in Microsoft Office (Word, PowerPoint, Excel) 
  • Ability to work with multiple internal projects and clients simultaneously 
  • Great written and oral communication 
  • Strong attention to detail

Interested applicants are asked to apply by June 30, 2017 to: careers@globalfurnituregroup.com

We thank all applicants for their interest, but advise that only those selected for an interview will be contacted. 

Global Furniture Group values employment equity and is an equal opportunity employer.

View PDF File: CAD Specifier

Industrial Designer
- 25/11/2016 

Design, Toronto, ON – The conceptualization and design development of new products for the workplace, education and health care environments.

Location
Toronto, Ontario

General Accountabilities
The conceptualization and design development of new products for the workplace, education and health care environments.

Specific Accountabilities

  • Working with stakeholders to define new product objectives and strategies
  • Developing multi-concept product proposals 
  • Defining and prioritizing user requirements 
  • Preparing concept and design documentation and data 
  • Collaborating with engineers and manufacturing units 
  • Participating in product testing

Required Knowledge, Skills and Abilities 

  • University Degree in Industrial Design, Architecture or Engineering
  • 5+ years of commercial/contract furniture design 
  • Excellent understanding of manufacturing processes & materials
  • Excellent understanding of rapid prototyping technologies
  • Excellent organizational skills and design detailing skills 
  • Excellent verbal and written communication skills 
  • Excellent visual language skills and well-developed sketching skills 
  • Developed interest in trends and market influences 
  • Fluency in SolidWorks
  • Team player but must be able to work independently
  • Proficient in Microsoft Office

A level of proficiency in the following programs would be a major asset: 

  • Rhino 
  • Keyshot
  • 3DS
  • Adobe Photoshop 

Interested applicants are asked to apply to: careers@globalfurnituregroup.com

We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.

Global Furniture Group values employment equity and is an equal opportunity employer.

View PDF File: Industrial Designer


EMPLOYMENT EQUITY

As an approved vendor to the Federal Government, Global participates in the Government's Employment Equity program which focuses on four targeted groups in the workplace: women, persons with disabilities, visible minorities and aboriginal people. Compliance with this program includes surveying employees for targeted group representation as well as their positions within various occupational groups.

Global has been involved with the Employment Equity program since the early 1990s. The company has sincerely endeavoured to maintain the principles of the program and was awarded the Government's Employment Equity Certificate of Merit in both 1991 and 1996 for its leading role in the program. Global's Employment Equity Committee meets on a regular basis to continually address diversity issues and oversee initiatives in this regard. We are proud of our long-standing record in the field of workplace diversity.


WORKPLACE BARRIERS

Employment barriers arise both intentionally and unintentionally from practices, policies, attitudes and corporate culture that are neither job-related nor required for the safe and efficient operation
of an organization. A policy or practice is a barrier when it has a greater negative impact on designated group members than on those who are not members of a designated group. These barriers contribute to hiring and promotion rates that are lower than expected for designated group members in comparison to those who are not members of a designated group. They also manifest themselves in the under-utilization of designated group members and in the concentration of designated group members at the lower levels of an organization and in non decision-making positions. Barriers can be subtle and hard to detect. They frequently result from a lack of awareness of their impact on designated group members.

With respect to the Accessibility of Ontarians with Disabilities Act (AODA) the subject of workplace barriers relates specifically to persons with disabilities.

Examples of workplace barriers include (but are not limited to):

  • prejudice or ill-will reflected in deliberately discriminatory actions against persons with disabilities,
  • unequal treatment (eg, asking different questions
    of persons with disabilities applying for the same job as persons who have no disabilities),
  • systemic barriers that discourage or block persons with disabilities from employment opportunities (eg, unnecessary experience requirements),
  • maintenance of a working environment that is either hostile or abusive toward persons with disabilities or that is simply a non-supportive work culture and environment for persons with disabilities,
  • inadequate facilities that present physical barriers to persons with disabilities,
  • use of recruitment sources that do not provide an appropriate pool of candidates (eg, advertising, word-of-mouth, networking, employment agencies),
  • lack of objective, structured staffing, particularly when coupled with attitude problems,
  • unequal access for persons with disabilities to non-advertised promotion, training and development systems, networks and assignments, and
  • lack of reasonable accommodation