Careers

Career Opportunities

Account Manager

- Toronto, Ontario

Location 
Toronto, Ontario


General Accountabilities

The Account Manager is responsible for selling and supporting the sale of Global Group’s products to major accounts by working with established customers and related influencers to increase account sales penetration. Maintaining exemplary, measured, service relationships at all levels is achieved by working closely with Global internal resources and with Global’s Dealer network across Canada. This position applies complete knowledge of all the organization’s products and policies to close sales, and uses specialized training within product lines and services to maximize sales efforts.


Specific Accountabilities

  • Selling Global Group’s products to existing major customers by interacting and building business relationships with established clients, as well as contacting existing customers to introduce new products as they are developed and launched
  • Respond to all competitive requests (RFP, RFI, RFQ, etc.) that may require pricing and presentations
  • Knowledge of all contractual customer commitments and the overall execution of those commitments
  • Triage and be accountable for escalations to follow-up with internal Global Group functions
  • Maintain Global client product standards and manage changes, communicate these changes to the dealer network
  • Developing sales strategies to capture and maintain prime accounts while utilizing strategic selling techniques such as profiling potential customers, multi-level relationship building, and product presentations to strategically close sales
  • Managing all accounts by ensuring that the selling and product installation process is consistent with the needs of the clients, and that all orders are processed on time and according to specifications. To achieve this, the Account Manager is responsible for working with the Sales Lead, Dealer PM’s, consultants such as Project Management firms and Architectural and Design firms, to ensure Dealers/Customers are informed of order progress, as well as ensure that all project activities are effectively co-ordinated between the Dealer/Customer and the Dealer Project Manager
  • Working with existing and potential customers on modifications to Global Group’s products to meet tailored customer requirements (special orders/custom requirements)
  • Serves as liaison between current and potential customers and the organization to resolve questions regarding products/services
  • Educating existing customers of Global Group’s products through Lunch and Learns, Video introductions, Brochures, etc. Introduce all new products either at showroom presentations or at customers’ facility
  • Ensuring customers are kept current on new products and changes to existing product lines by introducing and informing customers of new product launches, product finishes, plan ideas, and product changes in a timely manner
  • Maintaining and generating accurate reports (e.g. sales forecasts, special quotations, monthly sales funnel, etc.) such that the Sales team is able to effectively measure sales results, as well as ensuring that accurate client information is maintained in the sales database
  • Continuously develop and maintain knowledge of Furniture and broader Contract Interiors Industry through internal and external learning initiatives
  • Participation in Corporate Account Team activities and meetings, and participation in the development of client specific value-add programs and initiatives to provide a competitive advantage to leverage additional furniture sales
  • Assist in organization and participation in client-focused entertainment and educational events
  • Occasional travel within Canada for client requirements


Qualification and Experience

  • Post secondary education with a degree in Sales or Marketing
  • Minimum of 5 years of b2b/major account selling experience
  • Strong knowledge of sales process and strategic selling techniques
  • Strong computer skills, including Microsoft Word, Excel, Powerpoint


Competencies

  • Excellent verbal and written communication skills
  • Excellent presentation and interpersonal skills
  • Well developed negotiation skills
  • Well developed organizational and decision-making skills
  • Strong team building skills
  • Excellent time management skills


General Information

Interested applicants should send their resume to: careers@globalfurnituregroup.com with the subject line ‘Account Manager’. We thank all candidates for their interest, however, only those selected for an interview will be contacted. No agencies please.

Global Furniture Group values employment equity and is an equal opportunity employer. We will accommodate the needs of applicants with disabilities during the recruitment process. Those requiring accommodation should advise Human Resources and Global will provide suitable accommodation in a manner that considers the applicant’s accessibility needs due to disability.


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CAD Specifier

- Toronto, Ontario

Location 
Toronto, Ontario


General Accountabilities

The CAD Specifier is responsible for customer service and deliverables relating to the application, planning, supply and installation of furniture products. This role provides technical design and specification services and expertise for Global products using AutoCAD platform and is responsible for executing design, planning and specification of customer projects to support field sales and dealer organizations. Reporting to the CAD Manager and working closely with the Specification Team, Sales Team, and Bid Team.


Specific Accountabilities

  • Identify and assess client needs and assist in proposing layouts for clients
  • Create design specification documents using AutoCAD
  • Provide space-planning recommendations and select finishes when necessary
  • Complete planning application service deliverables within a formal contract and within the hours allocated to project tasks
  • Provide a copy of proposal and bill of materials for sales representatives to review and to submit to clients
  • Convert quotations and layouts into orders
  • Review deficiencies with CSR’s/Sales reps and arrange corrections
  • Prepare installation drawings for installers
  • Check orders for correctness of quantities, product, data and prices
  • Notify client of any errors of missing information before submitting to order entry
  • Work on bid projects for government orders
  • Work with remote


Required Knowledge, Skills and Abilities

  • Diploma or University Degree in Interior Design, Industrial Design, Architecture
  • Min 5 years experience in specifying commercial office furniture, using AutoCAD, CAP
  • Specifying experience with Global Upholstery / Global Contract is an asset
  • Comprehensive knowledge of commercial office furniture products and interior design services (from needs assessment to contract administration)
  • Comprehensive knowledge of techniques, tools and principles in the production of furniture installation drawings and furniture specifications
  • Working experience with bid projects, Government and Commercial
  • Proficient in Microsoft Office (Word, PowerPoint, Excel)
  • CET background is an asset
  • Ability to work with multiple internal projects and clients simultaneously
  • Great written and oral communication
  • Commit to ongoing product training and development
  • Creative and resourceful
  • Thrive in a team environment and work well with others
  • Superior attention to detail, memory, organizational and time management skills


Interested applicants are asked to apply to Bob Ritter, Director Corporate Human Resources: britter@globalfurnituregroup.com

We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.

Global Furniture Group values employment equity and is an equal opportunity employer.


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Industrial Designer

- Toronto, Ontario

Location 
Toronto, Ontario


General Accountabilities

The conceptualization and design development of new furnishings and related product for the Education and Healthcare environments.


Specific Accountabilities

  • Working with stakeholders to define new product objectives and strategies
  • Developing multi-concept product proposals
  • Defining and prioritizing user requirements
  • Preparing concept and design documentation and data
  • Collaborating with engineers and manufacturing units
  • Participating in product testing


Required Knowledge, Skills and Abilities

  • University Degree in Industrial Design, Architecture or Engineering
  • 5+ years of commercial/contract furniture design
  • Understanding of manufacturing processes and materials
  • Understanding of rapid prototyping technologies
  • Strong organizational and design detailing skills
  • Excellent verbal and written communication skills
  • Excellent visual language skills and well-developed sketching skills
  • Developed interest in trends and market influences
  • Team player but must be able to work independently
  • Proficient in Microsoft Office
  • A high level of proficiency is required in the following:
    • SolidWorks
    • Rhino
    • Keyshot
    • 3DS
    • Adobe Photoshop


General information

Interested applicants are asked to forward a resume along with a link to your online portfolio to: careers@globalfurnituregroup.com using the subject line ‘Industrial Designer’. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Global Furniture Group values employment equity and is an equal opportunity employer. We will accommodate the needs of applicants with disabilities during the recruitment process. Those requiring accommodation should advise Human Resources and Global will provide suitable accommodation in a manner that considers the applicant’s accessibility needs due to disability.


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Marketing Coordinator, Price Lists (Bilingual)

- Toronto, Ontario

Location 
Toronto, Ontario


General Accountabilities

Accountable for the production and maintenance of all Global price lists as well as coordinating website updates and supporting materials for Marketing Updates. Works closely with the design and marketing teams. Reports to the Director, Marketing and Communications.


Specific Accountabilities

  • Creates and maintains English and French versions of all Canadian price lists (Global Seating, Global Casegoods, Globalcare and Offices to Go) using Adobe InDesign, Photoshop and Illustrator
  • Heads Price List Change (PLC) process (tracks status, makes updates, gets signoffs, prepares files)
  • Works with Director to ensure she is updated on the status of all PLCs using Smartsheets, ensures Director knows what changes need briefs and what items she needs to follow up on with the Design team
  • Works with Product Managers to finalize Canadian-specific content for all above mentioned price lists
  • Works closely with Product Managers and the Marketing team to ensure price list content is accurate and that price lists are launched on time
  • Works with Global USA to coordinate content and website updates for all above mentioned price lists and company-wide updates
  • Updates price lists on a monthly basis and creates web-ready PDF files
  • Works with external agency to ensure PDF files are available on the Dealer website
  • Works with the Design team to ensure PDF files are available on the appropriate Global websites * Prepares PDFs for all Marketing Update price list amendments
  • Works with the Global translator to create French versions of all above mentioned price lists
  • Provides minor translations when required
  • Proofs French and English copy
  • Coordinates website updates with Marketing and Design team for any changes or errors, all Marketing announcements and price list updates


Required Knowledge, Skills and Abilities

  • College or university degree
  • Marketing and/or communications experience - minimum of 2 years
  • Excellent communications skills - English and French
  • Strong organization skills
  • Attention to detail is extremely important
  • Positive attitude
  • Team player but must be able to work independently
  • Must be proficient in the following programs:
    • Microsoft Office
    • Adobe InDesign
    • Adobe Photoshop
    • Adobe Illustrator
    • Adobe Acrobat Professional


General information

Interested applicants should send their resume to: careers@globalfurnituregroup.com with the subject line 'Marketing Coordinator, Price Lists'. We thank all candidates for their interest, however, only those selected for an interview will be contacted. No agencies please.

Global Furniture Group values employment equity and is an equal opportunity employer. We will accommodate the needs of applicants with disabilities during the recruitment process. Those requiring accommodation should advise Human Resources and Global will provide suitable accommodation in a manner that considers the applicant’s accessibility needs due to disability.


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Programmer Specialist

- Toronto, Ontario

Location 
Toronto, Ontario


General Accountabilities

The Product Programmer Specialist is accountable for creating software solutions by writing well-designed and efficient code, enabling a fluid work process for users. The Product Programmer Specialist will build high quality parametric tools for automating the design process of system products. Must develop and possess a thorough understanding of all relevant furniture product lines to ensure that the parametric tools are in compliance with coding standards and technical design.


Specific Accountabilities

  • Continuously improve and write well-designed, efficient code
  • Investigate problem areas and implement relevant solutions
  • Study needs by conferring with users
  • Work with support/QA team to analyze and resolve issues
  • Document and maintain software functionality


Required Knowledge, Skills and Abilities

  • Bachelor Degree in Computer Science, Computer Engineering or equivalent experience.
  • Experience in C++, C#, Java and/or any other Object-Oriented language a must with understanding of the of how to apply these principles:
    • Abstraction
    • Inheritance
    • Encapsulation
  • Experience in 3D application development and understanding of 3D mathematics
  • Thorough understanding of object-oriented concepts and experience in using them to build applications
  • Ability to work independently and collaboratively on diverse problems
  • Ability to quickly gather requirements, explore multiple approaches and suggest solutions
  • Excellent analytical and problem-solving skills
  • Passionate about programming with a specific interest in user experience
  • Some travel required
  • Experience in agile development process such as SCRUM or Kanban is desirable
  • Experience of structuring code for larger projects is desirable
  • Game programming and development


Interested applicants are asked to apply to: pdamianidis@globalfurnituregroup.com

We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.

Global Furniture Group values employment equity and is an equal opportunity employer.


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Regional Team Lead, Business Development

- Toronto, Ontario

Location
Toronto, Ontario


General Accountabilities

The Regional Team Lead will be responsible for managing the Toronto group of A&D Account Managers and Business Development Managers. He/she will be responsible for the following key areas:

Business Development & Key Account Management - Developing and sustaining relationships, as the manufacturer representative, between Global and Architects, Landlords, Key Accounts, and Commercial Real Estate. This would spread across various industries.

Liaison & Resource/Technical Support - Provide support to regional A&D reps when necessary and act as a resource in the specification process to ensure the successful rollout of programs and projects. This would include both the Toronto and National team.

Develop Strategy - Work with management team to develop the strategy to better approach the above markets and increase the Global market share. The focus will be on the Ontario market and select strategies may be rolled out nationally.


Specific Accountabilities

  • Lead the team to deliver and exceed on annual sales goals and performance objectives
  • Analyze market for competitively held customers and submit for approval and ongoing regular review the list of target corporate accounts
  • Key presenter and sales process leader on identified target accounts to evaluate client needs and relate them to available or new resources to respond to emerging, leading edge, high-level issues and challenges
  • Key resource when required in targeting certain assigned existing customers to broaden and expand the relationship or to defend off competitive challenges. Responsible for communicating and gaining approval for specific account involvement and tracking and reporting progress
  • Key Areas of Focus:
    • Landlords: focus on developing a strong network among the local Landlord community in order to gain knowledge of future Commercial developments
    • Project Management Firms: Work with this group to gain an understanding of ongoing projects that will require contract furniture. Work to connect the PM’s to their interior design contacts to develop a network of like-minded individuals
    • General Contractors: Work with this group to gain an understanding of construction projects that will require contract furniture. Work to connect the GC’s to their interior design contacts to develop a network of like-minded individuals
    • Real Estate: Develop a network of commercial real estate leasing agents so as to gain knowledge of companies that will be moving, expanding, etc. Work to connect these leasing agents to their interior design and GC contacts to develop a network of like-minded individuals
    • Architectural and Design Firms: Continue to work with an established list of A&D firms to maintain high level contacts within those firms. May be solely responsible for the marketing of Global to this list of firms or may partner with another Global associate


Required Knowledge, Skills and Abilities

  • College Diploma or University Degree in Business or Marketing or equivalent experience
  • Strong interpersonal skills and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors
  • Ability to work independently, is self-directed and functions well within a team environment
  • Resourceful, well organized, highly dependable, efficient and detail oriented
  • Excellent communication and presentation skills; oral and demonstrated proficiency composing written communications
  • High energy, comfortable engaging in multifaceted projects in conjunction with day-to-day activities in a fast-paced environment


Interested applicants are asked to apply to: rgalbraith@globalfurnituregroup.com

We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.

Global Furniture Group values employment equity and is an equal opportunity employer.


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EMPLOYMENT EQUITY

As an approved vendor to the Federal Government, Global participates in the Government's Employment Equity program which focuses on four targeted groups in the workplace: women, persons with disabilities, visible minorities and aboriginal people. Compliance with this program includes surveying employees for targeted group representation as well as their positions within various occupational groups.

Global has been involved with the Employment Equity program since the early 1990s. The company has sincerely endeavoured to maintain the principles of the program and was awarded the Government's Employment Equity Certificate of Merit in both 1991 and 1996 for its leading role in the program. Global's Employment Equity Committee meets on a regular basis to continually address diversity issues and oversee initiatives in this regard. We are proud of our long-standing record in the field of workplace diversity.


WORKPLACE BARRIERS

Employment barriers arise both intentionally and unintentionally from practices, policies, attitudes and corporate culture that are neither job-related nor required for the safe and efficient operation
of an organization. A policy or practice is a barrier when it has a greater negative impact on designated group members than on those who are not members of a designated group. These barriers contribute to hiring and promotion rates that are lower than expected for designated group members in comparison to those who are not members of a designated group. They also manifest themselves in the under-utilization of designated group members and in the concentration of designated group members at the lower levels of an organization and in non decision-making positions. Barriers can be subtle and hard to detect. They frequently result from a lack of awareness of their impact on designated group members.

With respect to the Accessibility of Ontarians with Disabilities Act (AODA) the subject of workplace barriers relates specifically to persons with disabilities.

Examples of workplace barriers include (but are not limited to):

  • prejudice or ill-will reflected in deliberately discriminatory actions against persons with disabilities,
  • unequal treatment (eg, asking different questions
    of persons with disabilities applying for the same job as persons who have no disabilities),
  • systemic barriers that discourage or block persons with disabilities from employment opportunities (eg, unnecessary experience requirements),
  • maintenance of a working environment that is either hostile or abusive toward persons with disabilities or that is simply a non-supportive work culture and environment for persons with disabilities,
  • inadequate facilities that present physical barriers to persons with disabilities,
  • use of recruitment sources that do not provide an appropriate pool of candidates (eg, advertising, word-of-mouth, networking, employment agencies),
  • lack of objective, structured staffing, particularly when coupled with attitude problems,
  • unequal access for persons with disabilities to non-advertised promotion, training and development systems, networks and assignments, and
  • lack of reasonable accommodation